Customer Self Service Portal

Lack of online customer support results in endless emails and calls to check order status, book appointments, and manage accounts. This frustrates customers and consumes your team’s time.

Ahvara DMS provides a branded self-service portal to strengthen the customer experience.

Book a Free Demo

 

With Ahvara’s self-service portal, equipment dealerships deliver premium 24/7 support. Customers manage service needs online, boosting satisfaction while reducing demands on your team.

Schedule a demo to see the portal experience first-hand.

 

Book a Free Demo

Why Ahvara DMS?

Simplify dealership management, streamline processes, and eliminate manual tasks.

Sales, CRM and Route Planning

  • 360-degree customer view from one centralized CRM
  • Optimize sales territories and routes
  • Manage leads, opportunities, and marketing campaigns
  • Schedule customer visits and appointments

Service and Work Orders

  • Schedule work orders based on availability, skillsets, and location
  • Dispatch techs efficiently with drag-and-drop scheduling
  • Manage workloads and track progress with real-time updates
  • Mobile access for field technicians

Unit Sale, Rental and Purchase Management

  • Unified view of equipment, parts, and rental inventory
  • Intelligent scheduling for rentals with utilization tracking
  • Parts inventory management and vendor ordering
  • Warranty and service plan tracking

Parts, eCommerce and Warehouse

  • Unified view of equipment, parts, and rental inventory
  • Intelligent scheduling for rentals with utilization tracking
  • Parts inventory management and vendor ordering
  • Warranty and service plan tracking

Accounting and Finance

  • Unified insights into sales, inventory, finance, and employees
  • Custom reporting and visualization of key business metrics
  • Data-driven decision-making to boost growth

Reports and Analytics

  • Unified insights into sales, inventory, finance, and employees
  • Custom reporting and visualization of key business metrics
  • Data-driven decision-making to boost growth

Customer Self Service Portal

  • Branded customer portal for online parts ordering
  • Customers can book service, check their status, and manage account
  • Streamline communication and strengthen loyalty

Integrations

Ahvara DMS seamlessly integrates with a number solutions including accounting systems, payment platforms, shipping providers, and more, helping to unifying your business systems.